Privacy Policy

Effective Date: 16/01/25

Introduction
CRUSHES ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) (Australia) and the Australian Privacy Principles (APPs). This Privacy Policy applies to all customers, website users, and individuals who interact with us in relation to our brand. By accessing our website, purchasing products, or engaging with us, you agree to the terms outlined in this policy.

1. Information We Collect
We may collect personal information from you when you engage with us, such as when you visit our website, place an order, create an account, or communicate with our customer service team. The types of personal information we collect may include:

• Contact Information: Name, email address, postal address, phone number
• Payment Information: Credit card or other payment details
• Account Information: Username, password, order history
• Demographic Information: Age, gender, preferences
• Device & Usage Data: IP address, browser type, location data, device type, pages visited, and how you interact with our website

We collect this information directly from you or through automated technologies such as cookies.

2. How We Use Your Information
We use your personal information for the following purposes:

• To process and fulfil your orders
• To provide customer support
• To communicate with you about your orders, products, promotions, or surveys
• To improve and personalise your shopping experience on our website
• To analyse trends and website usage to enhance our services
• To comply with legal obligations and protect our rights

3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who provide services such as payment processing, order fulfilment, shipping, and website hosting. These service providers are required to protect your information and use it only for the purposes for which it was shared.
• Legal Obligations: We may disclose your personal information if required by law or when we believe such action is necessary to comply with legal processes, protect our rights, or investigate fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and how your information will be handled.

4. Data Security
We take reasonable precautions to protect your personal information from unauthorised access, loss, misuse, or alteration. These measures include encryption, secure payment gateways, and regular system audits. However, no method of data transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Access and Correction of Your Information
You have the right to access and correct the personal information we hold about you. If you would like to update your personal details or request a copy of your information, please contact us at crushesadl@gmail.com. We will respond to your request within a reasonable time.

6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us analyse website traffic, track user preferences, and improve our services. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.

7. Marketing Communications
With your consent, we may send you marketing communications, such as newsletters, product updates, and special offers. If you no longer wish to receive these communications, you can opt-out by clicking the "unsubscribe" link in any email we send or by contacting us directly.

8. International Transfers
While we are based in Adelaide, Australia, we may transfer your personal information to overseas entities such as service providers or cloud storage providers. In such cases, we will ensure that adequate protections are in place to safeguard your personal information in accordance with Australian privacy laws.

9. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date indicated at the top of the policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Adelaide, 5000 // crushesadl@gmail.com