Shipping Policy
CRUSHES will always aim to make your shopping experience as seamless as possible. Below are the details of our shipping policies to help you understand our process and ensure your order reaches you promptly and securely.
Postage & Handling
We take pride in preparing your orders with care and efficiency. All orders are processed and dispatched within 2 working days, unless otherwise specified.
Domestic Shipping
We ship from Adelaide, Australia, offering reliable and affordable shipping options:
Standard Shipping (2-8 business days): FREE
Express Shipping (1-4 business days): $15 AUD
International Shipping
CRUSHES proudly ships worldwide from our warehouse in Adelaide, Australia. We work with trusted carriers to ensure your order arrives safely:
Standard Shipping: Delivered through DHL eCommerce. Rates are calculated at checkout based on your destination.
Express Shipping: Handled via DHL As Express. Rates are calculated at checkout based on your destination.
Detailed rates are calculated at checkout based on your destination.
International Duties & Taxes
We strive to provide a transparent and hassle-free shopping experience for our international customers:
Standard Shipping: Duties and taxes may apply upon delivery and are the responsibility of the customer. These charges are determined by the items ordered, your shipment destination, and the value of your purchase.
Express Shipping: The total amount paid at checkout includes all applicable customs duties and taxes. Rest assured, there will be no additional charges upon delivery.
We recommend checking with your local customs office for detailed information on duties and taxes for your region.
Additional Information
Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking details as soon as it's been fulfilled from our end to monitor your shipment’s journey.
Shipping Delays: While we aim to deliver within the specified timeframes, unforeseen delays may occur due to weather, customs clearance, or other circumstances beyond our control. We appreciate your patience and understanding.
Support: If you have any questions or concerns about your order, please don’t hesitate to contact our friendly support team at crushesadl@gmail.com